Orders
Let's get you what you need.

We aim to make your ordering process as easy as possible. Whether you need a price list, have questions about a contract, or simply need to order test supplies, there are a few ways you can reach us:

Order by email:
accelerate.orders@axdx.com

Order by phone:
+1 (888) 586 2939 option 5

Order by fax:
+1 (520) 844-6399

Shipping Information

  • Most test supplies are shipped Monday through Thursday with priority overnight delivery
  • Certain products may not transit over weekends or holidays due to temperature requirements
  • Some items from your order may ship separately, such as AST QC kits

Shipping Holidays
Please note that our offices will close in observance of the following holidays. No shipments will take place unless specified.

  • May 25, 2020 Memorial Day
  • July 3, 2020 Independence Day
  • September 7, 2020 Labor Day
  • November 25, 2020 Thanksgiving: We’re open, but can ship by 2-day method only
  • November 26-27, 2020 Thanksgiving Day
  • December 23, 2020 Christmas Day: We’re open, but can ship by overnight method only
  • December 24-25, 2020 Christmas Day
  • January 1, 2021 New Year’s Day

For more on ordering SARS-CoV-2 test kits and MS-Fast analyzers, click here.

Get help with an order: