Phone

Toll free:
+1 (888) 586 2939 opt. 4

Direct:
+1 (520) 365 3100

Address:
Accelerate Diagnostics
Attention: Customer Support Center
3950 S. Country Club Road
Suite 470, 4th Floor
Tucson, Arizona 85714
United States of America

Send a support request online

Online

Product labeling and other documentation:

Get documentation

Email support@axdx.com

Send a support request online

Ordering

Order by email:
accelerate.orders@axdx.com

Order by phone:
+1 (888) 586 2939 option 5

Order by fax:
+1 (520) 844-6399

Return instructions:
Please contact Accelerate prior to shipping product back to us for any reason as product may expire and become unusable as a result.

Send a support request online

Accelerate After Hours

  • Do you have modules down with no other available or operational module to run?
  • A discrepant result, which may affect patient care?
  • A Control PC or Analysis PC issue affecting all module?

Please call +1 (888) 586-2939
& select option 4

Send a support request

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